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Frequently asked questions

• Why book Social Media Marketing Agency on Gigzoe?

  Usually Businesses have to put a lot of time in finding and getting quotes from various service providers, Gigzoe helps you save a lot of time by comparing and negotiating quotes for all your business services on one platform with different verified Service Providers. Gigzoe further allows you to book services with these Experts with 100% refund protection, option to pay in parts, track service delivery & dedicated support leading to full trust & transparency.

• Are Gigzoe Service Experts reliable?

  Yes, all our Seller Partners are verified, screened and quality checked before approval. We approve only 10% - 20% best profiles of total registered applications. Further, our Seller Partners follow strict guidelines to complete your Service Orders. We work on training and upskilling our Seller Partners on a regular basis.

• How will I pay for services on Gigzoe?

  You shall book the Service on Gigzoe by paying a minimum booking amount . You can then make the balance payments as per project milestones or as per progress of your Service Order. Payment can be made easily on Gigzoe Website or Mobile Apps.

• How will I communicate with Expert & track service delivery?

  You can use Gigzoe Mobile App or Website Dashboard to communicate with the Expert using our Chat and Audio Calling Tools. Gigzoe uses masked calling where your number is kept private and not shared with our Partners to protect your privacy. You can also share files, track service delivery with regular updates on our Mobile App. Gigzoe’s 100% Refund Protection Policy is not valid if you communicate with our Seller Partners outside of Gigzoe.

• What happens if I am not happy with the services?

  In a case, where your Service Order is not delivered as per committed quality and timeline, we transfer your order to another Gigzoe Expert or issue you a 100% Refund.

• Does Gigzoe provide security & support?

  Gigzoe provided dedicated support to all support queries and concerns. We further provide 100% Refund Protection to the Buyers. Gigzoe uses Google Cloud Services to keep your data secure and safe. Our Data centres are ISO 27001 certified. Gigzoe uses a 128 bit SSL encryption for transmission of data and enables complete data privacy.